About Us
In business since 1987, Concord Services S.S.I. Unit. Govt. of W.B. and also an ISO 9001:2015 certified is an owned company currently operated by PRADYUT DUTTA, (Owner). Our Air-conditioning repair service is located in Kolkata.We are the specialists in cooling and indoor air quality and major appliances goods repair services and AMC.
Concord Services is fully licensed and offers service 7 days a week.
Customer service, cleanliness, and the ability to fix your system right the first time at an affordable price is our priority. Our technicians carry company ID and are fully trained to answer or solve any air-conditioning problem – guaranteed!
Careers: We are committed to being a company our people can take pride in; a company that is stable and always has opportunities for growth. We take care of our customers and employees.
Company Profile
CONCORD Services (SSI Unit Govt. of W.B. & ISO 9001:2015 Certified Co.) is a service provider of various types of Air Conditioning system repair, service, installation and Annual Maintenance Contract. We currently have 52 employees, including commissioning and service technicians who have the experience and expertise to successfully complete all types of commercial and industrial projects.
Currently, the Service Company operates a team of 25 experienced service technicians to service and maintain not only the company’s product installations, but much more.
CONCORD Services (SSI Unit Govt. of W.B. & ISO 9001:2015 Certified Co.) owns and operates several effective and reliable means of communications. All our office staff carry mobile phones. accessible 24hours. These mobile phones are equipped with Voice Mail should the operator be on the phone or out of the mobile service area.
A 24-hour service is available for clients such as hospitals, computer rooms, industrial processes, supermarket chain stores and the like.
CONCORD Services (SSI Unit Govt. of W.B. & ISO 9001:2015 Certified Co.) is an active participator in industry training programs as part of its ongoing policy of staff training and development. Additional training is given to qualifying employees through suitable programs at corporate deals.
CONCORD Services (SSI Unit Govt. of W.B. & ISO 9001:2015 Certified Co.) will provide a first-class job on all projects and can assure our clients the highest level of service and commitment.
BRIEF HISTORY OF OUR COMPANY:
CONCORD Services (SSI Unit Govt. of W.B. & ISO 9001:2015 Certified Co.) had its inception in the year 2009 by Mr. Pradyut Dutta, with a vision to bring an impact in the field of appliance services. With the investment of just Rs 5000/-he jumped in the market and started making outcome based efforts to provide quality based service and aiming satisfaction of clients as his company’s core values. Over the period of 3years the company feels proud to share as their success story that, they have a turnover of Rs 40,000,00, with approx . 29000 satisfied domestic customers and approx .100 corporate clients. CS uses 3 simple platforms to help you to solve your product problem – Phone, Web & Online Support. Our Phone Customer Support no (1800-123-8648 Toll Free) is the most popular in the city. CONCORD Services (SSI Unit Govt. of W.B. & ISO 9001:2018 Certified Co.) receives over 25000 calls in a year. Instant support of callers helps you get service at the moment. Our Web CONCORDservices.co.in can easily be called city repair & service place. Our website gets over 9900 visits in a year. You can Register product complain online. Our Online Support newly launched a website to help clients get service in the real time of need. Our online support gets over 20 clients in a day. You can get online support through chat.
